Shipping policy
Your estimated delivery date is influenced by several factors, including your shipping address, our processing speed, weather conditions, and more. You can estimate your delivery time based on the order processing time.
Processing Time
Orders are typically processed within 1 business day. To ensure the highest quality, every item undergoes a rigorous inspection before dispatch. Please note that during peak seasons or for high-demand items, processing may take up to 2 business days.
Shipping Time
Shipping time is an estimated duration, calculated from the dispatch date, not the order date. Delivery is typically expected within approximately 3 days.
Regions we currently do not deliver to
We currently do not offer shipping services to the following regions: Hawaii, Alaska, Puerto Rico, Guam, the Virgin Islands, American Samoa, the Northern Mariana Islands, Palau, the Federated States of Micronesia and the Marshall Islands. We apologize for any inconvenience this may cause and appreciate your understanding.
Free Shipping on All Orders
We are pleased to offer complimentary standard shipping on every item in our store. No minimum purchase required and no hidden fees at checkout.
Frequently Asked Questions
1. Where is my order?
Click here: Track Order
If you have received your dispatch email then this means that your order is on the way, simply enter the order number above and hit find order to track your order.
If you have not yet received your dispatch email or don't know your order number then please contact us here.
2. Missing item(s) from my order
Sorry an item is missing, we’ve either packed it wrong, it’s coming in more than one parcel or it’s fallen off the back of the wagon. If your expected delivery date has passed, then please contact us here.
3. Can I cancel or edit my order?
You can cancel or modify your order before it has been shipped.
Once the order has been dispatched, we are unable to make any changes or cancellations. In this case, if you still wish to change your items, please place a new order for the correct products and initiate a return for the original order once it arrives. A refund will be processed according to our Return Policy after we receive the returned package.